1. Information we collect
We may collect information you provide directly to us when you contact Lifestack, request to work with us, use our products, join a waitlist, subscribe to updates, or communicate with our team.
This may include your name, email address, phone number, company name, role, project details, and any other information you choose to share with us.
We may also collect basic technical information when you visit our website or use our digital products, such as device information, browser type, pages visited, approximate location, referral source, and usage activity.
2. How we use information
We use information to respond to enquiries, provide our products and services, improve user experience, understand how people interact with our website and products, develop practical technology solutions, and communicate important updates.
We may also use information to protect our users, our products, our business, and the integrity of our systems.
3. Products and partner solutions
Lifestack builds and operates technology products, including products focused on logistics, commerce, events, and other practical problems across Africa.
Where a Lifestack product has its own privacy notice, that product-specific notice may provide additional details about how information is collected and used within that product.
When we work with selected businesses or founders on technology solutions, we may process information needed to understand the problem, design the solution, build the product, provide support, and improve the work.
4. Cookies and analytics
Our website and products may use cookies or similar technologies to keep services working, remember preferences, understand traffic, measure performance, and improve the experience.
You can usually adjust cookie settings through your browser. Some features may not work properly if certain cookies are disabled.
5. How we share information
We do not sell personal information. We may share information with trusted service providers, product partners, infrastructure providers, payment or communication tools, and professional advisers where needed to operate, support, or improve our business.
We may also share information if required by law, regulation, legal process, or to protect the rights, safety, and security of Lifestack, our users, partners, or the public.
6. Data security
We take reasonable technical and organisational steps to protect information from unauthorised access, loss, misuse, alteration, or disclosure.
No digital service can be guaranteed to be completely secure, but we work to build and maintain systems with care, practicality, and responsibility.
7. Data retention
We keep information for as long as reasonably necessary to provide our services, respond to enquiries, operate our products, comply with legal obligations, resolve disputes, and improve our work.
When information is no longer needed, we may delete, anonymise, or securely archive it.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, update, delete, or restrict the use of your personal information.
You may also opt out of non-essential communications from us. To make a request, contact us using the details below.
9. Children's privacy
Our website and business enquiries are not directed at children. We do not knowingly collect personal information from children through this website.
10. Updates to this policy
We may update this Privacy Policy as our company, products, or legal obligations evolve. When we make changes, we will update the effective date on this page.
11. Contact us
If you have questions about this Privacy Policy or how Lifestack handles information, contact us at [email protected].